Passport & Visa Support

    Your passport application,
    made simpler.

    Guided form preparation, document review and customer support for your U.S. passport application.

    IVS service fees start at $119. Government fees are separate. See the full fee breakdown.

    Guided Form Preparation
    Customer Support
    Document & Photo Review

    Intercontinental Visa Service (IVS) is an independent private passport-assistance service, not affiliated with or endorsed by the U.S. government. You may apply directly at travel.state.gov without our optional service fee; government fees may apply separately.

    Service & courier details
    Passport Services

    Passport Application Preparation & Support

    Guided application preparation, document and photo review, and customer support for your next passport. Explore the application types we support below.

    Application types we prepare

    First-time passport

    Apply for your first U.S. passport.

    Passport renewal

    Renew a passport issued within the last 15 years.

    Passport issued over 15 years ago

    Prepare a new passport application when you are not eligible to renew.

    Child passport (under 16)

    Apply for a child under 16.

    Lost or stolen passport

    Replace a lost or stolen passport.

    Damaged passport

    Replace a damaged passport.

    Name change

    Update your passport to reflect a legal name change.

    Start Application

    What IVS Provides

    Our Service Scope

    • Guided form preparation
    • Document review
    • Customer support
    • Coordination of courier hand-delivery, when eligible
    • Status updates

    Issuing Authority

    U.S. Dept. of State

    Optional service

    Courier hand-delivery

    IVS works with courier companies and is not itself a courier company. Courier hand-delivery may be available for eligible urgent-travel applicants, subject to eligibility, provider availability and government requirements.

    Only the U.S. Department of State determines passport processing and issuance. Approval and delivery dates are never guaranteed.

    See service and courier relationships

    Know who handles each step

    • IVSApplication preparation, review and support
    • Third-party courierHandling depends on the selected service and authorization documents
    • U.S. Department of StatePassport decisions and issuance
    How It Works

    A Clear, Transparent Process

    Understand exactly what happens at each step—and who handles it. A passport cannot be obtained or renewed entirely online through IVS.

    01

    Prepare Your Application

    Complete a guided questionnaire to prepare the appropriate passport forms.

    Handled by

    Customer, with IVS guidance

    02

    Review Your Documents

    Review the generated forms, photo requirements, supporting-document checklist and applicable fees.

    Handled by

    Customer & IVS Team

    03

    Print and Complete Required In-Person Steps

    Print your passport forms and follow the signing instructions for your application type. If you use Form DS-11, appear at an authorized acceptance facility and sign only when the acceptance agent instructs you.

    Handled by

    Customer

    04

    Choose Delivery

    Eligible urgent-travel customers may be offered registered courier hand-delivery. Other applications must follow the applicable Department of State mailing or acceptance-facility process.

    Handled by

    Customer, courier or U.S. mail

    Fees

    What You Pay, and Who You Pay

    Mandatory U.S. government passport fees are not included in the IVS service fee. The $119 starting price is the IVS service fee only—it is not the cost of obtaining a passport.

    Basic

    $119

    IVS service fee + $19 shipping

    Current timing varies by government processing

    Estimated total timeline. Government fees are separate and the U.S. Department of State alone determines processing and issuance.

    Smart

    Popular

    $169

    IVS service fee + $29 shipping

    Current timing varies by government processing

    Estimated total timeline. Government fees are separate and the U.S. Department of State alone determines processing and issuance.

    Priority support

    $299

    IVS service fee + $49 shipping

    Confirm official processing and appointment options

    Estimated total timeline. Government fees are separate and the U.S. Department of State alone determines processing and issuance.

    Urgent-travel consultation

    $499

    IVS service fee + $49 shipping

    Timing subject to government requirements

    Estimated total timeline. Government fees are separate and the U.S. Department of State alone determines processing and issuance.

    IVS service fees and mandatory U.S. government passport fees
    ChargeAmountPaid to

    IVS service fee

    Guided form preparation, document and photo review, support and status coordination. The amount depends on the service level you select (Basic, Smart, Priority support or Urgent-travel consultation).

    $119 – $499Paid to IVS

    IVS shipping / handling

    Charged with your service level for document handling and return delivery of your prepared application package.

    $19 – $49Paid to IVS

    Government application fee (adult passport book)

    Mandatory fee set by the U.S. Department of State. Fees differ for minors, passport cards and other document types.

    $130Paid to the U.S. government/acceptance facility

    Execution / acceptance fee

    Applies when you must apply in person using Form DS-11 at an authorized acceptance facility.

    $35Paid to the U.S. government/acceptance facility

    Government expedite fee (optional)

    Charged by the Department of State when you choose expedited service. This is a government charge, separate from the IVS service fee. Review the itemized charges for your selected service.

    $60Paid to the U.S. government/acceptance facility

    Government fast return delivery (optional)

    1–3 day delivery after the Department of State mails your new passport book. This option is not available for passport cards.

    $26.87Paid to the U.S. government/acceptance facility

    Registered courier hand-delivery (optional, if eligible)

    Offered only to eligible urgent-travel customers, subject to courier-slot availability and government acceptance.

    Quoted before purchasePaid to IVS

    Estimated total example

    A first-time adult applicant choosing Basic service pays $138 to IVS ($119 service fee + $19 shipping) plus $165 in mandatory government fees ($130 application + $35 execution), for an estimated total of $303, before any optional expedite, fast return delivery or courier charges. Review all charges and who receives each payment before choosing a service and providing payment details. Government fee amounts verified against travel.state.gov on October 22, 2026; government fees can change.

    IVS is a private passport-assistance service, not a government agency. Government fees are separate. The U.S. Department of State alone determines processing and issuance.

    Customer Responsibilities

    What You Provide

    • Accurate personal information
    • Required supporting documents
    • Attend any required interviews
    • Pay applicable government fees
    • Meet eligibility requirements

    Issuing Authorities

    Foreign Embassies

    Visa Services

    Visa Application Preparation & Support

    We provide guided application preparation, document organization and customer support throughout the process. All visas are issued by the respective foreign embassies and consulates. IVS does not issue visas.

    Tourist Visas

    Application support for leisure and vacation travel worldwide.

    Business Visas

    Documentation assistance for business meetings and conferences.

    Multiple Destinations

    Coordinated support for multi-country visa requirements.

    Ask about visa assistance
    FAQ

    Questions, Answered Plainly

    U.S. Department of State processing guidance

    • Routine processing4 to 6 weeks
    • Expedited processing (extra $60 government fee)2 to 3 weeks
    • Mailing your application to a passport agencyUp to 2 weeks
    • Receiving your passport after it is issuedUp to 2 weeks

    Urgent travel within 14 calendar days requires an appointment at a passport agency and proof of travel. Information verified against travel.state.gov on September 4, 2026. Government processing times can change at any time; always check travel.state.gov for the current figures.

    Trust & Transparency

    Honest Service, Clear Expectations

    We believe in complete transparency about who we are and what we do.

    Private Service Company

    IVS is a private passport-assistance service.

    Clear Fee Structure

    Review the IVS service fee, shipping charges, government fees and any optional courier quote before purchasing.

    Government Fees Separate

    Government fees are separate from our service fees. Depending on the service, they are paid directly to the issuing authority or collected separately for payment on your behalf.

    Information safeguards

    We use measures designed to protect personal information. Review our Privacy Policy for how information is collected, used and disclosed.

    Important Notice

    IVS is a private passport-assistance service. Government fees are separate. You can apply directly through the U.S. Department of State without purchasing IVS services. Read about our service and courier relationships.

    Ready to Get Started?

    Get guided application preparation, document and photo review, and support from start to finish.

    IVS is a private passport-assistance service, not a government agency. Government fees are separate. The U.S. Department of State alone determines processing and issuance.

    Questions? Call us at +1 (208) 417-7011 or email support@ivs.us